Return & Refund Policy
We want you to love & appreciate your CHIMUK product! For this reason, we have a 30-day return policy for an 80% refund.
Any claim regarding the delivery of product(s) must be submitted within 14 days following receipt of the product(s).
Please return to the following addresses:
Delphinstrasse 24 ,
Aargau , Switzerland
- North America :
107 Eaton Place
Cary, NC 27513
THE CUSTOMER MUST CONTACT THE CUSTOMER SERVICE BEFOREHAND VIA E-MAIL AT :
WE WILL NOT ACCEPT:
Items that are not in their original condition / have been damaged.
Items that have been worn/used
Without their labels attached.
Please contact customer service before you return anything.
We will refund you once we have received the returned item in fresh condition.
CHIMUK CANNOT BE HELD RESPONSIBLE IN THE EVENT OF LOSS, THEFT OR DAMAGE OF THE PARCEL. PARCELS FOR WHICH THE CUSTOMER’S IDENTIFICATION (SURNAME, FIRST NAME, ADDRESS AND RETURN CODE) IS NOT POSSIBLE SHALL BE REFUSED.
*Clearance items are not subject to returns or exchanges.
Should you be interested in a different size, color or style, please return your item/s to us, we will proceed accordingly and make sure you exchange your product for one that you love. Please contact email@example.com